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POLICIES
As much as we love children, the clinic is not designed to keep them entertained. This is your time!!! Please make arrangements for child care.
Please, no use of cell phones anywhere within the clinic. Please have your ringer turned off to avoid disruption to any treatment.
PRIVACY POLICY:
The office privacy policy is posted in our clinic for your viewing. Prior to your 1st massage, you will be asked to sign your health history accepting this privacy policy.
LATE POLICY:
If you are late for your appointment, please be aware your treatment time will be shortened and you will be charged for the full treatment. If possible, please call in advance if you know you will be running late.
24 HR CANCELLATION POLICY
We require 24 hrs notice of a cancellation, otherwise, you may be billed for any missed appointments in full.
Sick/Illness/Colds/Flu:
If you have a fever, you cannot have a massage treatment. If you have an illness of any kind, please refrain from having a massage treatment until you have completely recovered. It is important to isolate the illness and keep it from spreading. If you arrive to the clinic ill, you may be asked to reschedule or wear a mask during your treatment.
RECEIPTS:
After payment, you will receive a receipt for your treatment to submit to your insurance company. The receipt can only be written in the persons name who received the treatment. Each treatment must be written onto one receipt and cannot be subdivided into multilpe receipts.
GIFT CERTIFICATE PURCHASES:
A gift certificate purchase is considered a "gift" and cannot be refunded by your insurance company.
Gift certificates are non refundable, non transferrable and have no cash value. Please present your gift certificate prior to your treatment and confirm your gift certificate at the time of booking.
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